At Pauliecabs we take pride in the quality of every product we sell. As all our products are print-on-demand and made to order, we are unable to accept returns or exchanges for change of mind or incorrect size selection. We strongly recommend checking our size guide before placing your order.
Faulty or Defective Items If your item arrives damaged, defective, or with a print quality issue, we will replace it or issue a full refund. Please contact us within 14 days of receiving your order with:
- Your order number
- A clear photo of the fault or defect
- A brief description of the issue
We will review your claim and respond within 2 business days.
Wrong Item Received If you receive an item different to what you ordered, please contact us within 14 days and we will arrange a replacement at no cost to you.
Non-Returnable Items As our products are made to order specifically for you, we cannot accept returns for:
- Change of mind
- Incorrect size selection
- Items that have been worn, washed, or altered
How to Contact Us Email: info@pauliecabs.com
We’re committed to making sure every customer is happy with their purchase. If something isn’t right, please get in touch and we’ll do our best to resolve it.